Thank you Best Buy
I've mentioned a few times about Elliott’s broken DSi. I explained that while we have the extended warranty, Elliott picked the sticker with the serial number, of the bottom. This has prevented us from getting his DSi replaced. Yesterday, on a whim, I went to best Best Buys and spoke with the general manager, Bob Lewis. I explained that Elliott has Autism and picked the serial number sticker off the bottom of his DSi. I told him that since that had happened, his DSi had stopped working correctly. We had wanted to get it replaced but I was told it wasn't possible because the serial number was missing. He asked me to wait a few minutes and he would look into it. He came back and explained that the problem…